How to Use Twitter for Customer Service
One of the greatest ways businesses and professionals can use Twitter is as a customer service tool. More and more companies are starting to monitor their online reputation and respond to customer inquiries posted on Twitter, and the companies that do this successfully can benefit in a number of ways. While large and well-known companies are the most visible when it comes to interacting with customers on Twitter, customer service can be a focus of every professional, whether you have an established small business or if you’re a freelancer. The Benefits of Customer Service in Social Media There are so many positive benefits that can be gained from a successful customer service-oriented presence on Twitter. Here are a few to consider: Find Out What Your Clients Really Want One key way to get value out of…

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Related Tweets from Twitter
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zachmyrow (Zach Myrow) : SGS Automotive Services is a nightmare to deal with. They have the worst customer service known to man kind. NEVER deal with them... Updated : 2010-09-09T14:45:51Z | Reply | View Tweet |
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jeffaudio (Jeff Hentschel) : Interesting customer service survey question: If you were starting your own company, would you hire the associate with whom you spoke?.. Updated : 2010-09-09T14:45:26Z | Reply | View Tweet |
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